Our products are shipped within 2-3 working days using the following carriers : DTDC, Delhivery Courier.

Shipping Charges.

Orders below a certain amount will attract shipping charges. Details of the charge will be shown on check out.

Refunds (if applicable)

Our refund policy is All Sales Final. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please send your item to: JC APPAREL, B 79, Joyjayanti  Sarani , Sector 2C Bidhannagar, Durgapur-713212,  West Bengal.

To complete your return, we require proof of purchase.

Once your return is received and inspected, we will send you an email to notify about the receipt of your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to original method of payment, within a period of seven working days. The shipping charges will be deducted from your refund amount.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at helpdesk@stealocity.in and send your item to: JC APPAREL, B 79, Joyjayanti Sarani, Sector 2C Bidhannagar, Durgapur-713212 ,  West Bengal.

If everything is in order the exchanged product will be dispatched at our end within one working day.

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